Privacy Notice: Camstar Ingredients Ltd
Welcome to our Privacy Policy, which aims to provide you with clear and comprehensive information regarding how we handle your personal data.
This policy outlines our commitment to protecting your privacy rights and complying with relevant regulations, including the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.
Key Terms Explained:
GDPR (General Data Protection Regulation):
The GDPR is a comprehensive data protection law that came into effect in the European Union (EU) in May 2018. It governs the processing of personal data of individuals within the EU and the European Economic Area (EEA), including the United Kingdom post-Brexit transition period. The GDPR outlines principles for the lawful and fair processing of personal data, the rights of data subjects, and the obligations of data controllers and processors.
Cookies:
Cookies are small text files stored on your device (e.g., computer, smartphone) when you visit a website. They serve various purposes, including improving website functionality, analyzing site usage, and personalizing content. Cookies may be essential for certain website features, while others are used for analytics or advertising purposes. Our Cookie Policy explains how we use cookies, the types of cookies we employ, and your options for managing or disabling them.
Data:
Data refers to any information that relates to an identifiable individual. This can include personal details such as name, address, email address, telephone number, financial information, IP address, and browsing history. Data can be collected, processed, stored, and transferred in various forms, and our Privacy Policy details how we handle different types of data and the purposes for which we use it.
Privacy:
Privacy refers to the right of individuals to control their personal information and to be protected from unauthorized access, use, or disclosure. We are committed to respecting your privacy rights and ensuring the confidentiality and security of your personal data. Our Privacy Policy outlines the measures we have in place to safeguard your privacy and explains your rights regarding the processing of your personal information.
Information Commissioner’s Office (ICO):
The Information Commissioner’s Office is the UK’s independent regulatory authority responsible for upholding information rights and enforcing data protection laws, including the GDPR. The ICO oversees compliance with data protection legislation, handles complaints, provides guidance to organizations, and promotes good practice in data protection. As a data controller, we are registered with the ICO and adhere to their guidance and recommendations to ensure compliance with data protection laws.
By reading and understanding our Privacy Policy, you will have clarity on how we collect, use, disclose, and protect your personal data, as well as your rights in relation to your data. If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the details provided in this policy.
NOTICE: This Privacy Notice concerns Camstar Ingredients Ltd, located at 8 Progress Way, Eye, Suffolk IP23 7HU. It delineates our data collection and processing procedures, alongside legal requirements and your data rights. This Notice pertains to personal information of various individuals, including customers, suppliers, shareholders, website visitors, and external parties we engage with. Employees, contractors, and job applicants are subject to a separate notice. Note that this Privacy Notice does not apply to children, and we do not knowingly collect their personal data. Please review this Notice periodically as it may undergo changes. This version was updated on Friday 23rd February 2023.
HOW TO CONTACT US
If you need to discuss our use or processing of your personal data, correct your data, update preferences, or access it, please reach us at:
Email: [email protected]
Address: 8 Progress Way, Eye, Suffolk IP23 7HU
CATEGORIES OF PERSONAL DATA WE COLLECT
We collect, utilize, store, share, and transfer the following categories of personal data:
1. Individual Data: Including identity-related information such as name, username, and contact details (email address, telephone numbers).
2. Preference Data: Involving preferences like choices regarding information receipt through our Alert Service.
3. Information Technology Data: Relating to website usage, encompassing traffic data, communication data, browser type, and device information.
4. Economic and Financial Data: Covering financial details like bank account and payment card information collected for fraud prevention purposes.
5. Sales Data: Comprising transactional information from interactions with us.
6. Audio and Visual Data: Encompassing images, video footage, and sound recordings captured by our CCTV or other recording systems for security and promotional purposes.
Additionally, we may generate personal data such as written records of telephone conversations regarding complaints or inquiries. Aggregated data, derived from personal data but not disclosing your identity directly or indirectly, is used for analytics. However, if aggregated data is recombined or reconnected with personal data to identify you, we treat it as personal data and process it accordingly. We do not collect information about criminal convictions and offenses.
SOURCES OF PERSONAL DATA
We acquire personal data from the following sources:
1. Directly from you: Through personal interactions, website usage, email, telephone, or other devices, such as purchases, inquiries, subscriptions, competitions, or surveys.
2. Via automated technologies: Utilizing technologies like CCTV, cookies, and server logs on our website or other websites using our cookies.
3. From third parties: We may receive personal data from search information providers, technical/payment/delivery service providers, social media platforms, website providers, and publicly available sources like Companies House or credit reference agencies.
HOW WE USE YOUR PERSONAL DATA
We collect personal data to:
1. Fulfill contractual obligations: Processing orders, payments, managing shareholder relationships, and providing requested information or services.
2. Manage relationships: Communicating important notices, providing real-time updates on orders, responding to inquiries, and administering special events/promotions.
3. Administer business: Conducting internal operations, analyzing usage trends, improving products/services, and ensuring business security and compliance with legal/industry obligations.
4. Protect business: Detecting/preventing fraud, assisting in investigations, enforcing agreements, and defending against claims/allegations.
Lawful basis for processing personal data:
We may rely on consent for voluntary processing, which can be withdrawn at any time. Other legal bases include compliance with legal obligations, performance of contracts, pursuit of legitimate interests (e.g., provision of goods/services, marketing, security), protection of vital interests, and processing special category data under specific conditions.
WHO RECEIVES YOUR PERSONAL DATA
We may disclose your personal data to:
1. Group companies, affiliates, or third-party processors to facilitate regular business practices.
2. Service providers: Registrar, website provider, technical/payment/delivery services, etc.
3. Regulators, authorities, legal advisors, law enforcement agencies, courts, or relevant parties for legal compliance, defense, or investigations.
4. Potential buyers in business reorganizations, mergers, or asset transfers.
5. Third-party plugins/content operators on our website (e.g., social media platforms) selected for interaction.
PERSONAL DATA ABOUT OTHERS PROVIDED TO US
If you provide personal data about someone else, ensure you have the right to disclose it and inform the individual about relevant privacy matters outlined in this Privacy Notice.
ACCURACY OF YOUR PERSONAL INFORMATION
Maintain the accuracy of your personal data during our relationship to ensure its correctness. We do not verify data provided by you and are not liable for losses due to inaccurate or incomplete data.
INTERNATIONAL TRANSFERS OF PERSONAL DATA
Personal data collected from you may be transferred, stored, or processed outside the United Kingdom, ensuring appropriate safeguards, as per legal requirements.
HOW LONG WE STORE YOUR PERSONAL DATA
We retain your personal data for necessary durations based on business operations, legal obligations, data type, and accounting requirements, subject to annual reviews.
CONTRACTUAL OR STATUTORY REQUIREMENTS
Providing personal data may be a legal or contractual requirement. Failure to provide it may impact contract performance, such as the inability to provide certain products/services.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
Subject to applicable law, you have rights to access, rectify, erase, restrict processing, object, data portability, and lodge complaints with supervisory bodies.
TECHNICAL AND SECURITY MEASURES
We employ technical and organizational measures to ensure data security, including cybersecurity, access controls, and incident response protocols.
LINKS TO OTHER WEBSITES
This Privacy Notice applies solely to us. When linking to other websites, review their privacy policies, as we do not control unaffiliated third-party websites or their use of your personal data.
